NPR, National Public Radio had a fun report this morning about Dabbawallas in Mumbai who deliver home cooked meals to family members who commute to work. The Dabbawallas are extremely efficient and even though they do not read, they mark the different meals with colors and symbols so they know where to deliver what.
The Dabbawalls do not get paid much. They do not use computers. Forbes magazine
http://billionaires.forbes.com/article/00Hu7HFaHc71N
gave them a Six Sigma for their efficiency and correctness. The Six Sigma was established by the International Quality Federation in 1986. Motorola and GE are among the recipients of the Six Sigma.
Paul S. Goodman made a documentary about the Dabbawallas http://www.indianmba.com/faculty_column/fc592/fc592.html
I am especially tickled by this report because I realized very early on in my developing world travels that there is so much to be gained from people who supposedly should be learning from industrialized nations.
The Dabbawalls do not get paid much. They do not use computers. Forbes magazine
http://billionaires.forbes.com/article/00Hu7HFaHc71N
gave them a Six Sigma for their efficiency and correctness. The Six Sigma was established by the International Quality Federation in 1986. Motorola and GE are among the recipients of the Six Sigma.
Paul S. Goodman made a documentary about the Dabbawallas http://www.indianmba.com/faculty_column/fc592/fc592.html
I am especially tickled by this report because I realized very early on in my developing world travels that there is so much to be gained from people who supposedly should be learning from industrialized nations.
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